Privacy policy

YOUR PERSONAL PERFORMANCE COACHRIKKE WEND HARTUNG

This policy sets out how we use and protect any information that you provide to us.

www.wendhartung.com is operated by Growth Coaching & Consulting Ltd and we are registered with the Information Commissioner’s Office in the UK as a data controller, registration reference ZA125669.

We take your privacy seriously and we are committed to collecting and using your information fairly and in accordance with the requirements of the General Data Protection Regulations (GDPR).

Personal dataWe are committed to ensuring that your privacy is protected. We will only use your data in accordance with this policy and your information will be collected and processed fairly at all times. We do not sell, give or trade the statistics or the data we store to any third parties for data-mining or marketing.

We may analyse and use the information we hold about you to enable us to inform you (by post, telephone, email or other medium, using the contact details you have given us consent to use) about products and services offered by us which we believe may be of interest to you.

The GDPR requires us to explain what categories of personal information we process:

your basic personal information – your name, email address(es), billing address and phone number(s) to contact your and to comply with our legal obligations
your marketing preferences – any consents which you provide about how we use your data, for example your preferences to be contacted for marketing
personal information – any personal information you provide as part of coaching sessions and preparation for these to help you get the best results possible.

CookiesWe use cookies to collect visitor data and analyse traffic on our site. This information helps us understand your interests and helps us improve the website.

When you visit the site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/refuse cookies, and/or notify you before they are placed.

Your right to access information we hold about youUnder data protection law, you have a right of access to the information we hold about you, and a right to have inaccurate information corrected. If you wish to exercise either of these rights, please contact us in writing.

How long we keep your personal information for

We will keep your information for as long as you are our client.

We may need to keep some of your personal information for up to 10 years after ending the relationship. We keep your information in order to comply with our legal and regulatory requirements, demonstrate we treated you fairly, respond to your needs, queries or complaints or to potential legal claims.

Questions and complaintsIf you have a question or complaint about our use of your information, please contact us.

If any response received from us in relation to the matters referred to in this privacy and data security policy is not satisfactory to you, you have a right to raise a complaint with the Information Commissioner in the UK. Details of how to contact the Information Commissioner can be found on the Information Commissioner’s website at http://www.ico.org.uk/.

Terms | Privacy